![]() ![]() Reviews or photos that clearly represent a different business or location.Ĭontent not at all related to a customer’s experience patronizing the business in question. Misleading Google reviews or inaccurate reviews: Spam reviews (content posted multiple times from different accounts), conflicts of interest (reviewing your own business), impersonations (representing the views of someone other than yourself). Let’s take a look at the primary types of reviews that Google prohibits:įake Google reviews, false reviews, or manipulative reviews: While you can’t remove Google reviews just because they’re negative in tone, Google will remove reviews they determine have violated their terms of service as outlined in Google’s review policies. You might also like: How to respond to negative reviews What types of Google reviews can be removed? Businesses with between 10 and 25% negative reviews make the most money! Plus, new research from Womply shows that negative online business reviews aren’t necessarily as harmful as you might think. Software makes it easy to respond to your reviews and encourage more reviews from your best customers. Using a solution like Womply’s reputation management software is an excellent way to manage all your reviews in one place, saving you time while helping you stay on top of your online reputation. And if that’s your situation, then your best bet is to engage the customer in good faith and respond to the bad review. ![]() If the review is from someone who actually patronized your business and is sharing their perspective, then chances are that review is there to stay. It is not possible to remove Google reviews simply because they’re negative, unfair, or even if you feel the customer is totally misrepresenting their experience. We’ll go into detail about what that means in a moment, but first let’s be clear about the kind of reviews that don’t violate Google’s terms of service. ![]() Occasionally, it’s possible to remove Google reviews, but only in instances where you can definitively prove that the review in question violates Google’s review policies. Let’s start with the most simple question: Is it possible to remove Google reviews? It’s an understandable reaction, but unfortunately removing negative Google reviews isn’t quite as straightforward as rolling up your sleeves and grabbing a fresh bucket of paint to take care of some unsightly graffiti. When a business owner ends up facing harsh feedback online, the first question many of them ask is: “How do I remove Google reviews?” or “Can I turn off Google reviews for my business?” After all, if someone spray painted “Don’t shop here” on the front of your business, you’d do whatever it took to scrub, sandblast, or paint over it as soon as possible. Learn more, plus get free reputation monitoring and customer insights when you sign up for Womply Free! And with 9 in 10 consumers saying they trust online reviews as highly as recommendations from friends and family, Google reviews make a real impact on revenue for local businesses.Īttract more happy customers and keep them loyal with reputation management software. And who can blame you? You’ve worked hard to build your business’s reputation.
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